Llangrannog pub The Pentre Arms has won yet another major accolade after being recognised by TripAdvisor as a 2023 Traveller’s Choice winner for the Top 10% Hotels Worldwide.
The award celebrates businesses that have received great TripAdvisor reviews from both travellers and diners from all around the globe over the last 12 months.
And as challenging as the past year has been, The Pentre Arms stood out by consistently delivering positive experiences to its customers.
"We are extremely proud of this award", said owner Michael Rutheford.
"After the challenging last couple of years with the pandemic, it's been imperative to us to build back to where we were pre- coronavirus.
"And it's awards such as this that keep pushing and motivating us to deliver the very best service to our loyal and new customers.
“We just want to say a massive thank you to everyone who has walked through our doors and who continues to support us.”
Commenting on The Pentre Arms’ success,, the chief commercial officer at TripAdvisor, Kanika Soni, stressed the important of the Travellers’ Choice Award.
“These awards recognize the best in tourism and hospitality, according to those who matter most, who are the guests," she said.
“Ranking among the Travelers’ Choice winners is always tough, but never more so than this year as we emerge from the pandemic.
"Whether it's using new technology, implementing safety measures, or hiring outstanding staff, I’m impressed by the steps the Pentre Arms has taken to meet travellers’ new demands. They’ve adapted brilliantly in the face of adversity."
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